Privacy Policy

Last Updated: March 26, 2025

Introduction

Welcome to The Heart Lab ("we," "our," or "us"). We understand the importance of your personal information and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete our quiz to receive personalized content
  • Save preferences for affirmations and recommendations
  • Connect third-party accounts (such as Spotify)
  • Contact us directly

This information may include:

  • First name
  • Preferences related to your breakup recovery journey
  • Emotional state and needs you've shared with us
  • Content preferences

Usage Information

We automatically collect certain information about your device and how you interact with our platform, including:

  • Device information (browser type, operating system, device type)
  • IP address
  • Pages visited and features used
  • Time spent on pages
  • Referring website or application

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us provide a better user experience, analyze usage patterns, and personalize content.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, some parts of our platform may not function properly without cookies.

How We Use Your Information

We use the information we collect to:

  • Provide personalized affirmations, articles, and recommendations
  • Improve and optimize our platform and services
  • Develop new features and content
  • Respond to your inquiries and provide support
  • Monitor and analyze usage patterns and trends
  • Protect against unauthorized access and legal liability

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting, data analysis, and customer service.
  • Third-Party Integrations: When you connect third-party services (like Spotify), information is shared as necessary to provide the integrated service.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your information is primarily stored locally on your device using browser storage technologies like localStorage. This means your quiz responses and preferences remain on your device and are not transmitted to our servers unless explicitly stated.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing consent where processing is based on consent
  • Requesting restriction of processing or objecting to processing
  • Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Clearing Your Data

You can clear your locally stored data at any time by:

  • Clearing your browser's localStorage
  • Using your browser's "Clear browsing data" function
  • Using private/incognito browsing mode

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: contact@rossdigitalapps.com